We're here when you need us
Real humans who know Shopify — not a bot reading a script. Reach us by email or in-app chat.
Email
support@seny.app
Best for detailed questions. Include your store URL and what you're building.
In-app chat
Chat inside Seny
Open Seny in your Shopify admin and use the chat icon in the bottom-right corner.
Step-by-step guides
Detailed docs for every ready-made app — sticky cart, popups, countdown timers, and more.
Fast reply times
Most questions answered within a few hours on business days (Mon–Fri).
Shopify experts on staff
Our team has built and shipped apps on the Shopify App Store — not just read the docs.